**Shipping Policy**
Thank you for choosing 247 My Mart LTD for your wholesale shopping needs. We are dedicated to providing you with efficient and reliable shipping services to ensure that your orders reach you in a timely manner. Please take a moment to read and understand our Shipping Policy.
**1. Shipping Destinations:**
**1.1** We currently offer shipping within the United Kingdom and Europe.
**2. Processing Time:**
**2.1** Orders are typically processed within 12 to 15 days after payment confirmation. Our processing time may vary based on factors such as order volume and product availability.
**3. Shipping Methods:**
**3.1** We offer a range of shipping methods to accommodate your preferences and delivery needs. Shipping options will be presented during the checkout process, along with estimated delivery times and associated costs.
**3.2** The estimated delivery times provided are based on business days and are calculated from the date of dispatch. Please note that delivery times may vary due to unforeseen circumstances such as customs delays, holidays, or weather conditions.
**4. Shipping Charges:**
**4.1** Shipping charges are determined based on the weight, size, destination, and shipping method selected during checkout. You will have the opportunity to review the shipping costs before finalizing your order.
**5. Tracking Information:**
**5.1** Once your order is dispatched, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and receive real-time updates on its location.
**6. Customs and Import Duties:**
**6.1** For international orders, customs and import duties may be applicable in your country. These charges are the responsibility of the customer and are not included in the product or shipping costs. Please check with your local customs office for information on any potential charges.
**7. Address Accuracy:**
**7.1** It is essential to provide accurate and complete shipping information when placing your order. We cannot be held responsible for delays or non-delivery resulting from incorrect or incomplete addresses provided by the customer.
**8. Delivery Issues:**
**8.1** If you experience any issues with the delivery of your order, please contact our customer support team at wholesale@247mymart.com. We will work to resolve the issue promptly and provide assistance as needed.
**9. Order Tracking:**
**9.1** To track the status of your order, log in to your account on our website and navigate to the “Order History” section. Click on the specific order to view its status and tracking information.
**10. Changes to this Policy:**
247 My Mart LTD reserves the right to modify or update this Shipping Policy at any time. Any changes made will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about our shipping practices.
By placing an order with us, you agree to adhere to the terms outlined in this Shipping Policy.